Avoid Leakage – Compassion Leakage & Energy Depletion

Last Updated: November 2025

Protecting your personal information is our priority. This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights you have under UK GDPR.

This policy applies to avoidleakage.com and any connected pages used for the purchase, marketing, or delivery of the book Compassion Leakage & Energy Depletion, including forms, funnels, and communications delivered through GoHighLevel (“GHL”), Skool, or our email systems.

By using this site, you consent to the data practices described in this document.

1. Who We Are

This website is operated by: Avoid Leakage
Owned by Mpumelelo Mpofu
Email: [email protected]

We are the Data Controller for all personal data collected through our sites and associated platforms.

2. What Information We Collect

We collect the minimum amount of personal data necessary to deliver your order, provide support, and improve your experience.

We may collect:

Personal Information You Provide:

Name

Email address

Phone number (if supplied)

Shipping address

Information submitted through forms or assessments

Responses to surveys, quizzes, or diagnostics

Messages you send to us

Payment Information

We do not store or process your payment details.
All payments are handled securely by Stripe or similar providers.

Browsing + Activity Data

Collected automatically through cookies and analytics:

IP address

Browser type

Device type

Pages viewed

Click behaviour

Email engagement

Ad interactions

Form activity

Referring websites

3. How We Collect Data

We collect data through:

Website visits

Email interactions

Form submissions

Purchases

Assessment completions

Cookies

Advertisements

Skool or GHL community interactions

Customer support requests

We do not collect personal data unless you voluntarily provide it.

4. How We Use Your Information

We use your information to:

Fulfil your order

Process payment

Prepare shipping

Send order confirmation emails

Deliver products & services

Send your Compassion Capacity Assessment

Deliver post-purchase sequences

Invite you to The Compassionate Circle community

Provide customer support

Improve your experience

Personalise content

Tailor emails based on engagement

Analyse site and ad performance

Communicate with you

Send updates, insights, and educational content

Share relevant offers

Send important account or delivery information

You may opt out of marketing emails at any time.

5. Lawful Basis for Processing (UK GDPR)

We process your data under:

Contractual necessity – to fulfil your order

Legitimate interest – to operate and improve our service

Consent – for marketing and assessments

Legal obligation – for record-keeping

6. Sharing Your Information

We do not sell or rent your personal data to any third party.

We may share your information with trusted service providers who help us operate our business, including:

Payment processors (e.g., Stripe)

Email platforms (e.g., GoHighLevel)

Fulfilment/shipping partners

Analytics platforms (Google, Meta)

Skool community platform

These providers are required to protect your data and use it only for the service they perform.

We may also disclose your data if required by law or to protect our rights.

7. Use of Cookies

Our site uses cookies to:

Personalise your experience

Store preferences

Track analytics

Improve marketing

Understand user behaviour

You can disable cookies in your browser, but some site features may not work properly.

8. External Links

Our website may contain links to other websites.
We are not responsible for the content or privacy practices of third-party sites.

We encourage you to review their privacy policies when leaving our site.

9. Data Security

We take all reasonable technical and organisational measures to protect your data.

This includes:

SSL encryption

Secure hosting

Restricted access

Data minimisation

Platform-level security from GHL, Skool, and payment processors

However, no internet transmission is completely secure, and you acknowledge this when using our site.

10. Data Retention

We keep your data only as long as needed to:

Fulfil your order

Meet legal obligations

Maintain customer records

Support your community access

Provide ongoing educational content (until you unsubscribe)

11. Your Rights (UK GDPR)

You have the right to:

Access your data

Correct inaccurate data

Request deletion (“right to be forgotten”)

Restrict processing

Object to processing

Withdraw consent

Request a copy of your data

You can exercise these rights at any time by contacting:
[email protected]

We will respond within 30 days.

12. Children Under 18

Our site is not intended for children under 18.
We do not knowingly collect personal data from minors.

If we learn that data was collected from a minor, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with a new “Last Updated” date.

Your continued use of the site constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to update, delete, or access your data, contact:

Email: [email protected]
Response time: 2–3 business days